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Frequently asked questions
About Hesta HealthWho can use Hesta HealthGetting startedHesta Health CheckBlood tests and resultsAskHestaTreatment and ongoing careAccessing HestaRegulation and clinical safetyFeedback and contactTechnical support
How do I share feedback?
You can rate your experience or send us feedback at hello@hesta.health. We read every message and appreciate all your thoughts.
If you’re ever worried about the care you’ve received, please contact care@hestahealth.com and your concern will be reviewed by our team.
How do I contact support?
Email support@hestahealth.com or message us directly through your dashboard.
Do you run user research or clinical research?
We run regular user research sessions to improve the experience, accessibility and usability of our service. This includes gathering feedback on how people use the Hesta Health app, understand their reports, and navigate their care journey. Participation is always voluntary and you can find out more and sign up here.
We are also undertaking structured clinical evaluation within UK primary care settings to assess and compare our H360 digital assessment model against current standard postnatal care pathways. We are not currently running open recruitment for these studies.
Speak with our support team
Got questions? We're here to help. Feel free to talk to us.
Just email support@hesta.health
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