Privacy FAQ
P.S. We may update this page from time to time to reflect any changes in how we operate. The latest version will always be right here.
The legal bit ↓
Your privacy, respected
At Hesta Health, protecting your privacy is fundamental to what we do. We believe in being transparent and straightforward about your information. Here's a simple guide to our privacy promise.
Privacy Notice
Who We Are
Hesta Health Limited (“we”, “us”, “our”) is committed to protecting your privacy. We are registered with the Information Commissioner’s Office (ICO) as a data controller (registration number: ZB905449).
What Data We Collect
When you sign up on our website, we collect your:
- Name
- Email address
- Whether you're pregnant or recently had a baby
- Demographic details
- What brought you here
- If you are a clinician: your area of medical practice
How We Use Your Data
We use your personal data to:
- Provide you with marketing information about our services
- Decide which research streams are most suitable for you
- Decide which care is most appropriate for you
- Better understand how we can help you
- Send you updates and information about our services if you've opted in
- If you are a clinician and have provided your contact details, match you with and communicate with you about opportunities to work with us
- Contact you to offer you opportunities to participate in user research or beta testing, if you have opted in for such contact
Lawful Basis for Processing
We process your data on the basis of your consent to do so for the purposes we have outlined above.
Marketing
We will only send you marketing communications if you have opted in. You can withdraw your consent at any time by clicking “unsubscribe” in our emails or contacting us.
Sharing Your Data
We do not sell your data. We may share your data with:
- Service providers who help us operate our website and services (e.g., hosting, email delivery)
- Where required by law
International Transfers
If we transfer your data outside the UK or EEA, we ensure appropriate safeguards are in place.
How Long We Keep Your Data
We keep your data for as long as you remain opted in, or as required to comply with our legal obligations.
Your Rights
You have the right to:
- Access your personal data
- Correct or update your data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent (where processing is based on consent)
- Lodge a complaint with the ICO
Contact Us
If you have questions or wish to exercise your rights, contact us at: privacy@hestahealth.com or write to us at:
Hesta Health
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
Changes to This Notice
We may update this notice from time to time. The latest version will always be posted on our website.