You were told it's normal. But you don't feel okay.

Hesta Health is a postnatal healthcare service that helps new mothers and birthing parents recover from birth - physically, emotionally, and mentally - while building a foundation for lifelong health. Hesta Health was founded in May 2025 by Dr Sujitha Selvarajah and Amanda Cupples, with a mission to set a new standard in women’s health, beginning with postnatal care. We believe postnatal care should be designed around women’s real needs, not scattered across disjointed systems they’re expected to navigate alone. And we believe the two years after childbirth represent a critical window to intervene not just to support immediate recovery, but to deliver better lifelong health outcomes. You can read more about Hesta Health here.(https://hestahealth.com/about-us#about)

Hesta Health is for any mother or birthing parent who has given birth and wants help feeling stronger, more balanced, or more supported. As of February 2026, we are launching an Early Access Programme, tailored for women and birthing parents who have given birth in the last 6 months. You can sign up to the programme here(www.hestahealth.com/join-the-waitlist) If your birth falls outside this timeframe, but you would like to be kept informed about future services, you can also sign up using the same link. We’ll contact you when we have services that are right for you. If you’d like to participate in ongoing user research to help shape our services, sign up here.(https://hestahealth.com/copy-of-join-the-waitlist#waiting-list)

Your journey begins with a comprehensive online assessment of your postnatal health and wellbeing and blood tests: the Hesta Health Check. The assessment is designed to build a complete picture of your postnatal health across 8 clinical areas. A Hesta postnatal clinician reviews your questionnaire responses, stated goals, and blood results together, supported by our multidisciplinary clinical team including specialist clinicians, pelvic health physiotherapists, and mental health professionals. You receive your Hesta Health Check results, along with a personalised plan that helps you with what to do next: the Hesta Guide to Recovery.

No referral is needed - you can sign up directly online.

We are designed to complement, but not replace, NHS pathways. We aim to work collaboratively with your NHS GP and can share information with your consent.

Participants in the Early Access Programme will be the first to experience the Hesta Health experience, and we want to work closely with women and birthing parents who are within the first 6 months after birth. The Early Access Programme allows participants to experience the full Hesta Health journey at a reduced rate, share feedback, and help us shape the future of postnatal care in the UK.

Hesta Health is designed for women in the postnatal period, typically up to two years after giving birth. Our first product, which is available via our Early Access Programme, is the Hesta Health Check: Recovery. It is designed for women and birthing parents who have given birth within the last 6 months. You can read more about it here.(https://www.hestahealth.com/how-it-works)

Hesta Health is a postnatal service, so our offering begins after birth. You’re very welcome to join the waitlist a(https://www.hestahealth.com/join-the-waitlist)nd start once your baby has arrived.

Not yet - but soon. Our Early Access Programme is currently tailored for more recent postnatal recovery, but we are working on developing tailored health checks for up to two years after birth, along with specialist care services to support health issues related to past births. Please sign up here (https://www.hestahealth.com/copy-of-join-mailing-list)to be informed when we launch services that are right for you.

We know that many women and birthing parents still experience postnatal symptoms months or even years after birth, such as fatigue, pelvic floor weakness, or hormonal changes. Right now, the Hesta Health Check is designed for those in the earlier stages of postnatal recovery (first 6 months). However, we’re actively working on developing tailored assessment and treatment options to support people at all stages of the postnatal journey. You’re very welcome to join our waitlist to be the first to access this when it’s ready. And if you’d like to help us shape the care we offer for those beyond 6 months postnatal, we’d love for you to take part in user research please sign up here.(https://www.hestahealth.com/user-research)

Hesta Health’s clinical care focuses on mothers and birthing people. We continue to evolve our service provision, so please join our [mailing list] to stay up to date on our latest products and services.

Yes. Hesta Health currently serves London-based residents only. Join the waitlist (https://www.hestahealth.com/join-the-waitlist)and tell us if you’d like Hesta Health to be available in your area in the future.

You can still use Hesta Health. Our clinicians will review your information to ensure your plan is safe. If something falls outside our remit, we’ll signpost you to the right NHS or private specialist.

To get started, please complete our registration form (https://www.hestahealth.com/join-the-waitlist)on the website. We’ll review your submission to make sure we’re able to support you, and then we’ll be in touch by email to guide you through the next steps.

Hesta Health is a clinically-led service. Our priority is making sure all Hesta users experience the best possible clinical care every step of the way. To do this, we carefully manage how people join our services, using access codes, so we can give each person the time and clinical attention they deserve.

To get started, we’ll ask for a few basic details, including your name, date of birth, date your baby was born, email address and postcode. This helps us confirm we can support you safely. If you’re eligible to join, we’ll then guide you through the next steps, where we’ll ask more about your health so our clinical team can personalise your care. We only ever collect what we need to provide safe, high quality support. Your information is kept secure and handled with care.

Yes. All your health data is encrypted and stored securely in line with UK GDPR and NHS data standards. You can find our privacy policy here.(https://www.hestahealth.com/privacy)

You’ll complete your Hesta360, and book your at-home blood test. From there, a Hesta clinician will review your results and deliver your Hesta Health Check results and Hesta Guide to Recovery.

The Hesta Health Check is designed so you can fit it around your life - we know life as a new mother or birthing parent can be busy and sometimes overwhelming. In general it takes around: • Approximately 20 minutes to complete the Hesta360 questionnaire, although there’s no need to complete it all at once • 20 minutes to have your at-home blood test • As little or long as you like to review your Hesta Health Check results and Hesta Guide to Recovery • 30 minutes for an online postnatal clinician consultation, if you’ve selected that option When we include processing times for your blood results and the time our clinicians take to review your Hesta360, it usually takes around two weeks to complete a full Hesta Health Check. But if it takes longer, that’s totally fine, it’s designed to be completed at your own pace.

Yes - you can save your progress and return anytime

Hesta Health is accessed securely through your web browser. There’s nothing to download. Go directly to https://app.hestahealth.com/ (https://app.hestahealth.com/)

Contact support@hesta.health (mailto:support@hesta.health)and one of our team can help you out.

Yes. For any questions related to your Hesta Health Check or your Hesta Guide to Recovery, you can message our care team via WhatsApp or email at support@hesta.health.

Yes. We’ll email you reminders about appointments, follow-ups, and check-ins.

The Hesta360 is a complete postnatal health review developed with doctors, psychologists, and physiotherapists to explore all areas of your recovery - physical, emotional, and mental. It is a clinically-designed questionnaire that covers physical symptoms, emotional health, medical history, birth experience, lifestyle factors, and current concerns.

No. The Hesta360 is not a standalone diagnostic. It is a structured review of your health and wellbeing, designed to be used alongside your Hesta Health blood tests to help your clinician understand where you most need support.

Hesta360 only makes sense as part of a full clinical pathway. The results and responses need to be interpreted in context by a qualified clinician. Our goal is to give you joined-up, meaningful insights - not isolated numbers or data points.

You don’t need to travel anywhere for your blood test. As part of the Hesta Health at-home service, we’ll send a blood testing kit directly to your home. A trained and regulated healthcare professional from Heim Health, who we work in partnership with, will then visit you to take your blood sample safely and comfortably, without you needing to leave the house.

It looks at 51 biomarkers across multiple systems, including blood health, heart and metabolic health, kidney, liver and thyroid function, inflammation and immunity, and nutrition . This can help identify underlying causes of fatigue, low mood, or slow recovery as well as flagging any potential longer-term health risk factors.

Your results are usually available within 3–5 working days after you’ve completed your blood tests and Hesta360 questionnaire. They’ll be securely displayed in your Hesta Health dashboard as soon as they’re ready.

We’ll soon be offering hormone testing as part of our blood tests. Our approach will ensure that hormone testing is interpreted in the context of your symptoms, other blood results and overall health. This means that you receive meaningful, personalised guidance - not just results in isolation. If you’d like to be the first to hear when this becomes available, you’re very welcome to join our waitlist. (https://www.hestahealth.com/join-the-waitlist)

Heim Health is a CQC-registered healthcare provider with trained and regulated healthcare professionals who specialise in delivering care at home, including collecting blood samples. We work with them so you can have your test done safely and conveniently without leaving the house.

Because the test is only one piece of the picture. Hesta Health’s model combines your lab results, Hesta360 responses, and GP consultation to create a comprehensive baseline of your health, from which we can design a personalised plan.

All results are carefully reviewed by a Hesta clinician. Where anything is outside of the expected range, your report will explain what this means and why it may be showing up that way - always in the context of your symptoms, wider results, and medical history. We’ll also clearly outline any recommended next steps, so you know exactly what to do. And if you’d like to talk it through, you’re very welcome to book a consultation with one of our experienced postnatal clinicians

The Hesta Health Check is designed for you to have a clear understanding of your health status and what you can do next to support your recovery and longer term health, without a consultation. However, we know that some people prefer to see a real human being, either because they have a specific health concern they want to discuss, or simply to have their results explained to them. You can easily book in to see one of our experienced postnatal clinicians (for an additional consultation fee of £40) either via the app or by contacting our friendly care team.

Most postnatal clinical consultations are delivered online, so you can access expert support from the comfort of your own home. If there is a clinical need for in-person care, we can arrange this on an individual basis and we will guide towards the most appropriate format for your care and recovery.

All Hesta Health postnatal clinicians are experienced GPs, who have undergone an intense selective process to join Hesta. We’ll match you with the most suitable postnatal GP, but you can request continuity if you prefer.

Hesta Care allows you to book GP appointments, physiotherapy, dietetics (nutrition support), psychotherapy, lactation, or midwifery follow-ups - all tailored to your goals and needs

All care delivered by our clinical team is informed by your personalised Hesta Guide to Recovery. This ensures any support we provide is clinically recommended, safe, and appropriate for your stage of recovery. We see postnatal health as an integrated journey, not a series of standalone services. The Hesta Health Check and Hesta Care are designed to work together so your support is evidence-based, personalised, and thoughtfully planned rather than transactional. If you’d like to be able to access Hesta Care without a health assessment, please tell us! Email us on support@hesta.health with your feedback.

If you need to rearrange your appointment, please let us know at least 48 hours before your scheduled time. Cancellations made with less than 48 hours’ notice may be charged in full. If something unexpected comes up, please contact us as soon as you can. We’re here whenever you need us.

You can rate your experience or send us feedback at hello@hesta.health. (mailto:hello@hesta.health)We read every message and appreciate all your thoughts.

Email care@hestahealth.com (mailto:care@hestahealth.com)or message us directly through your dashboard.

We run regular user research sessions to improve the experience, accessibility and usability of our service. This includes gathering feedback on how people use the Hesta Health app, understand their reports, and navigate their care journey. Participation is always voluntary and you can find out more and sign up here.(https://www.hestahealth.com/user-research) We are also undertaking structured clinical evaluation within UK primary care settings to assess and compare our H360 digital assessment model against current standard postnatal care pathways. We are not currently recruiting for these studies.

Hesta Health is regulated by the Care Quality Commission. The Care Quality Commission (CQC) is the independent regulator of health and adult social care services in England. Its purpose is to work together with the public, systems and providers of care to protect people, and to promote and improve the quality of care. If a service needs to improve, CQC will take action to make sure this happens. Find out more on the CQC website.(https://www.cqc.org.uk/) Hesta also partners with organisations who are CQC registered to perform blood taking (venepuncture).

Yes. Every Hesta Health clinician is fully qualified, UK-registered, and individually insured to practise. For example: • GPs are registered with the General Medical Council (GMC) • Midwives with the Nursing & Midwifery Council (NMC) • Physiotherapists, Psychologists and Dieticians with the Health & Care Professions Council (HCPC) All clinicians complete enhanced DBS checks and ongoing training.

No. Hesta Health provides structured postnatal care but is not an urgent or emergency service. If you experience sudden pain, heavy bleeding, fever, or other urgent symptoms, contact your GP, NHS 111, or dial 999.

We treat your data with the same level of care as your health. All information is encrypted, stored securely, and handled in line with the UK GDPR and Data Protection Act 2018. Only the clinicians directly involved in your care can access your records. If you’d like, you can request a full copy or deletion of your data anytime by emailing privacy@hesta.health.

You can access your Hesta Health Check results, Hesta Guide to Recovery, and clinical notes through the Hesta Health app. If you’d like to request a full copy or deletion of your information, email privacy@hesta.health.

We only share your information with other healthcare professionals if you give us your consent or if it is required to ensure your safety. Most of the time, your data stays securely within Hesta Health. If we do need to share it e.g., for example, with your GP or another specialist involved in your care, we’ll always explain why and ask your permission first (unless there’s a legal or urgent safety reason).

You can access Hesta Health from your smartphone, tablet, or computer. Our platform is designed to work on all modern browsers (such as Chrome, Safari, Edge, and Firefox). For the best experience, we recommend using the latest version of your browser and keeping your device software up to date.

No download is required. You can access your Hesta Health securely via your web browser. If you’re using your phone, you can save Hesta Health to your home screen for quick access, just like an app. How to save Hesta Health to your home screen On iPhone (Safari): 1. Open your Hesta Health dashboard in Safari. 2. Tap the Share icon at the bottom of the screen. 3. Scroll down and tap Add to Home Screen. 4. Tap Add in the top right corner. You’ll now see Hesta Health on your home screen like an app. On Android (Chrome): 1. Open your Hesta Health dashboard in Chrome. 2. Tap the three dots in the top right corner. 3. Tap Add to Home screen. 4. Confirm by tapping Add. Hesta Health will now appear on your home screen for easy access.

First, please check your spam or junk folder. If you still can’t find it, contact support@hesta.health and we’ll resend it right away. Sometimes email filters delay delivery by a few minutes, so it may also be worth waiting 5 to 10 minutes before checking again.

On the login page, click “Forgot password” and follow the instructions to reset your password securely. If you continue to have trouble, email support@hesta.health and we’ll help you regain access as quickly as possible.

You can save your progress at any time and return later. If a page won’t load or you’re experiencing technical issues: • Refresh your browser • Try switching to a different browser • Ensure your internet connection is stable If the issue continues, please email support@hesta.health with a screenshot (if possible), and we’ll investigate.

Please try: • Logging out and back in • Clearing your browser cache • Updating your browser • Switching devices (e.g., from phone to laptop) If the problem persists, contact support@hesta.health and let us know what device and browser you’re using so we can resolve it quickly.

You can email support@hesta.health. If you need to change important medical information after submitting your Hesta360, please contact our care team via WhatsApp or email support@hesta.health so we can ensure your clinician has the most accurate information.

WhatsApp uses end to end encryption. This means that messages are encrypted on your device and can only be read by you and the intended recipient. Not even WhatsApp can access the content of encrypted messages in transit. When you message us via WhatsApp, your conversations are protected by this encryption. However, there are a few important things to be aware of: • The security of messages also depends on how your own device is protected. We recommend using a passcode, biometric lock, and keeping your phone software up to date. • We handle any information you share with us in line with UK data protection laws and our own strict privacy and clinical governance standards. • For sensitive data requests (such as full records or formal documentation), we may ask you to contact us via email or using a secure online form to ensure identity verification.

If your online consultation is interrupted: • Stay where you are, your clinician will attempt to reconnect. • If reconnection fails, we will contact you by phone or email to reschedule promptly. We understand that life with a baby can be unpredictable, and we’ll work with you to find a convenient time.

At present, Hesta Health services are available to London-based UK residents only. You may be able to view parts of the platform from abroad, but clinical services (including blood tests and consultations) can only be delivered within our current service area.

You can request deletion of your account and associated data at any time by emailing privacy@hesta.health. We will confirm your identity and process your request in line with UK GDPR requirements.